We are here to answer any questions you might have before you join us. If you cant find the answer you need, ask us a question using the form below.
Online Class FAQs
Please pre-book and pre-pay for your class online via our DX online booking system
When you buy online you will need to set up your account via our booking system. To book classes online please click here to access the account registration process and follow the simple set-up instructions. Please fill in a registration form if you are new to DX.
Zoom is a cloud-based video conferencing service. Once you have booked onto the course, all information and instructions will be emailed to you. We recommend you read the information offered on Zoom, and ensure you have the ability and confidence to use the service before the workshops commence.
Yes. You will need a strong Wifi connection for the best experience. Using an ethernet cable to ‘hard wire’ your internet into a computer could offer further stability and speed.
We recommend that you use a device with the largest screen available. A desktop or laptop is ideal (phones and tablets can be too small to see clearly) Some people may be able to mirror their computer screen to their TV for an even better view.
All participant’s have the choice to have their cameras disabled throughout. You will only be able to see tutor and any participants in the class who choose to have their camera on. You will be asked to mute your mic throughout the class.
Participants will be able to talk directly to the tutor for the Q&A at the end of the session or you can type you comments and questions directly to the tutor.
Wear what you would normally wear to a dance class. Appropriate clothing that you can move easily and safely in. Trainers or dance shoes – we do not recommend dancing in socks or bare feet, even on carpet. Remove all jewellery, and tie up long hair off the face.
We understand that space is going to be limited. Choreography will be designed to keep routines as compact as possible. However, it is important that your space is clear and tidy. Please consider potential risks, choose an appropriate space and remove any hazards. We also know pets can get excited when you’re dancing and want to get involved, but please keep them away to avoid tripping.
Note: If you engage in our online dance class, you agree that you do so at your own risk; are voluntarily participating in these activities; and assume all risk of injury to yourself. DanceXchange and the tutor take no responsibility for any personal loss or injury caused whilst participating in this class
Studio Class FAQs
Our staff members will be there to guide you and answer any questions you may have.
Masks: We encourage all our visitors and customers to wear masks or facial coverings when entering the building, using the main staircase or lift to access Level 5 Reception, unless medically exempt.
When you buy online you will need to set up your account via our booking system. To book classes online please click here or click the shopping cart icon in the header of the website to access the account registration process and follow the simple set-up instructions.
Concessions are available to those who are:
- Over 60s
- People with disabilities
- People on Universal Credit
- Emergency services workers
- NHS and social care sector workers
- Armed forces
ID will be required on arrival