Published on: Monday November 1, 2021

Dear DX Customers and Visitors

More than a year since the start of the pandemic, DX remains focused on the health and safety of our customers, visitors, partners and staff.  This commitment covers everything from making sure we are doing our part to stop the risk of spreading the virus, to managing our studios and offices safely for the benefit of everyone.

To do this we currently have some operating restrictions and we ask for your understanding:-

Lateral Flow Tests

All visitors must present evidence of a negative Lateral Flow Test, which has been reported to the official NHS site, and taken no more than 24 hours prior to your arrival for class participants, and within 72 hours for other visitors.   

We require this even if you are vaccinated as you may still contract Covid and spread it to others. Please don’t visit DX if you are feeling unwell or don’t have a qualifying negative test. 


We encourage our visitors and customers to wear masks or facial coverings when entering the building, using the main staircase or lift to access Level 5 Reception Face coverings can help us to protect each other and reduce the spread of Covid. We do not ask you to wear a mask once inside the studio, but of course, you may do so if you wish.   


On arrival please check-in showing your negative lateral flow test from the official NHS siteYou will be asked to complete a simple declaration form for Track & Trace. Please sanitise your hands before entering the studio.  Our changing/shower facilities are not open so if you are coming to the studios arrive changed and ready to go! 

Studio capacity

Classes have limited capacity so that participants can maintain a safe distance in the studios.


Tickets for classes can only be booked in advance online.  For your convenience, online class bookings have now been extended and will close just 10 minutes before a class begins.  Reception cannot sell you a ticket directly.

These restrictions are in place to limit queuing inside the building and to ensure that capacity in the studios and on Level 5 is safely managed.

We hope that you and those around you are, and remain, safe. We are working hard to continue serving you. Thank you for your business, your friendship, your understanding and your trust.
We look forward to seeing you.


If you have any questions our staff members are happy to guide you.

Contact us on 0121 667 6730 or